Skip to main content

How to help user reset their password?

Step 1:

  • Go to ‘Contacts’ tab and click on a particular user, or, search for a user using the search bar

Step 2: 

  • Only if Contact Status is ‘Active’, ‘Reset Password’ button is visible;
  • Click on this ‘Reset Password’ button; a toast message will then be visible as shown in green in the image below
  • Password reset link will then be emailed to the user